We LOVE when our clients take the time to share feedback with us following their travels. Not only does this help us gain vital information and insight that we use when designing their subsequent adventures, but it also allows us to ensure that the properties and partners we work closely with continue to deliver on the quality and service level we expect from them.
We almost always learn something new about a property or destination when our clients return - whether it's a hidden gem restaurant, a great tip about the property, or a "must do" activity - we take note of them all and add them to our arsenal of tips, tricks and recommendations for future trips to that spot.
Kristen and her family recently spent their summer holiday at the Four Seasons Punta Mita - here was her take:
We had an amazing trip to Punta Mita! The property is gorgeous and service was excellent. Here’s some highlights and good to know for you items!
- Views/sunset spectacular – feels more Hawaii like
- Infinity pool one of most beautiful as it is set up on the bluff overlooking ocean
- Rooms are a great size and we comfortably fit the four of us in a king bed, pull out, and cot – granted we were in the room only to sleep
- Service was among the best we have experienced at FS resort
- Very easy to take a short taxi ride to restaurants off property. It was low season so we didn’t need to plan to far ahead but I imagine in winter this takes some planning to have reservations!
- Kids club – great as always. Kids had a great time there with all the different crafts. Pinata party was the highlight! There was also a separate game room with video games, air hockey, pool table, etc. huge hit!
- Did the complimentary kayak tour which was awesome! Took us around the corner to a private beach and showed us all the different animal tracks. Ed’s mom also did the history lecture which she enjoyed.
- Sea Turtle release was really fun! Kids loved participating in this activity!
Good to Know:
- Beach chairs – very strange policy that you can reserve chairs at the beach for your entire stay once you arrive. You simply need to show up by 1030am to check in for them. It took us a couple days to figure this out. Not our favorite approach to this as we find FS tends to have plenty of chairs and people naturally rotate to other areas of the resort freeing chairs on a regular basis. That said at least we still avoid people putting stuff on chairs at 7am to save chairs at both pool and beach.
- Pool – limited number of chairs have shade by the pool. These always go first and in our first days there we couldn’t get chairs in the shade at *any* point in the day which was very frustrating. There are lots and lots of chairs at the edge of the pool in direct sun with no umbrellas. They told us they were at 98% capacity for the rooms that were available (not being renovated) which makes us think this has to be miserable at full occupancy. People want shade so why not add umbrellas?
- Pool/Lazy river very deep – our five year old couldn’t touch so even though he is a good swimmer we didn’t feel comfortable not being within arm’s reach since the pool is so large and their was a current in the lazy river.
- Boat excursions are not terribly easy here. They have motor boat to take you out snorkeling but then you either have to charter a sail boat or drive back to Puerta Vallarta for a group excursion. We opted for the charter which was beautiful and the crew was great! Sadly, many of us were sea sick. Ha! Certainly memorable!
Overall really no complaints! We’d certainly go back in the future especially if they will be adding a direct flight from BOS. For now though, we’re definitely exploring Anguilla, or perhaps somewhere far flung such as Bora Bora. Never too soon to start planning the next one!